We strive to be closer to our clients and make communication with us more convenient, accessible and efficient.

In order to ensure a prompt response to the customer appeals, we introduced the online support service via social media networks and messengers.

You can find us on Facebook or Telegram and send us a text message with your appeal:

Facebook: ALPHANET_FACEBOOK
Telegram: ALPHANET_PUBLIC
Chat-Bot: ALPHANET_CHATBOT

The online support service is available daily from 8:00 till 23:00. The chat-bot is available 24 hours a day.
You can also contact us through the company’s hotline, from 8:00 till 20:00 during weekdays, and from 10:00 till 18:00 on weekends.

You have not received a reply to your appeal?
No worries, each client’s appeal is registered in the system. We will definitely process your request and get back to you as soon as possible.